San Diego California Answering Service, Answering Service in San Diego California CA

A Professional Telephone Answering Service for San Diego

Specialty Answering Service has been in operation in the San Diego California CA area for over 30 years. Many different industries and businesses across San Diego have trusted us with their telephone calls including doctors, medical offices, psychiatrists, home health businesses, heating & air conditioning businesses, contractors, cleaning & restoration businesses, plumbers, Realtors©, apartments, funeral homes, elevator repair businesses, and e-commerce and online businesses. As a San Diego California answering service, we are committed to your business and managing your important telephone calls. When you work with us, your telephone calls will be answered promptly, courteously, and professionally, and you will always receive accurate messages.

San Diego Customer Testimonials: It has been 4 years since we started using San Diego Answering Service and we could not be happier. From increased sales to increased customer retention, you have done everything you promised an answering service would to and more. SD Orthopedics, M. Whittemore.

San Diego California Answering Service provides telephone answering service support to businesses in San Diego California and we strive to keep your customers happy. And, because we customize all of our answering service plans, we can adapt our service to fit in with how you run your business. If you choose to let our answering service answer your telephone calls, you be sure you are getting a necessary service as well as a business partner.

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San Diego California Quick Facts: The first European to visit San Diego was Juan Rodrigues Cabrillo. The population is slightly over 1 million. San Diego is known for its deep canyons and miles of beautiful beaches. The mayor as of 2008 is Jerry Sanders. The area of San Diego is 372.1 sq mi. San Diego was founded on July 16, 1769. The area is home to the San Diego Museum of Art. Sports teams include the Chargers and the Padres. The area is home to Qualcomm Stadium and Pecto Park.

Do you really need a telephone answering service? The answer is yes. An answering service is an affordable way to have an around the clock receptionist staff without the headaches. When your customers call, whatever hour of the day, their calls will never be missed. An answering service is able to capture every lead and respond to your customers needs quickly. If you only answer your telephone calls during business hours, you are missing out on potential clients that are calling you early in the morning and after hours. The most important role of any telephone answering service is customer relationship management. With our San Diego California answering service, you will never miss a phone call, never miss a lead, and will always be available to respond to your customers needs. We are available to help you answer your customer requests without the cost of keeping your business open nights and weekends. And, because we are answering service professionals, your customers may never realize they reached an answering service. Your customers will believe that the telephone was answered by a staff member in your office, not at our service.

Answering Service Benefits: Imagine having a virtual employee that never goes home, never sleeps, and works for dollars a day. That is the essential benefit of an answering service and this is the core benefit of our San Diego California Answering Service. We are here as an after hours answering service, overflow call center, during lunch, or whenever you need us. We are professional, affordable, and we can help your San Diego California business grow.

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Our San Diego California Answering Service can provide your business with an image of a large, reliable company for less then you would have thought possible. One phone call can grow your business and you cant afford to miss that important call. Your business phone is answered by a professional voice in your business name and will dispatch your telephone calls according to your requirements. Our courteous operators will act as if they worked for your company. They will transfer phone calls provide any information you want us to give your callers. We have many packages to offer your business that are fully comprehensive and include email message delivery, voicemail message delivery, providing a toll free 800 number, cal screening, alpha dispatch, and more. If you have any questions, contact us today to get started on our service.


San Diego California Answering Services & Call Center Services:

  • Answering Service
  • Medical Answering Service
  • Virtual Assistant / Virtual Office
  • Order Taking / Order Processing
  • Event Registration
  • Inbound Telemarketing / Outbound Telemarketing
  • 800 Toll Free Services
  • Emergency Dispatch
  • Appointment Setting

San Diego California Industries We Offer Answering Service Support For:

  • Medical Offices
  • Heating & Air Conditioning Businesses
  • Plumbers
  • Real Estate Offices
  • Lawyers & Attorneys
  • Financial Businesses
  • Healthcare Businesses
  • Educational Facilities
  • Government Agencies
  • Funeral Homes

San Diego California Answering Service is a leading supplier of telephone answering service support for businesses throughout San Diego California. Whatever your industry is, we can help. Using an answering service is essential for any business to grow. An answering service offers a 24 hour employee at a fraction of the cost. If you have a business in San Diego California and are ready to grow your business, contact our San Diego California Answering Service.

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San Diego CA Facts: San Diego is a city in southern california located in the southwestern corner on the coast. The population of the city is slightly over 1 million and is the second largest city in California and the eighth largest city in the United States. San Diego shares a border with the Mexican city of Tijuana. San Diego has miles of beaches, and 16 military facilities used by the United States Navy, Marine Corps, and Coast Guard. The economy of the area is composed of agriculture, computer science, software, and of course tourism. San Diego Answering Service is proud to be part of the area.

Answering Service Article Excerpt - Benefits of a Live Answering Service: Most companies use voicemail or hosted PBX systems to answer their telephone calls when they are unavailable. When the call comes in to the office, the caller is routed to a voicemail box. If the service who provides your PBX allows an upgrade, or if you handle your own voicemail and are looking for another option, you should consider adding the benefit of a live operator option for incoming calls. When you add a live voice to answer your calls, your customers will perceive you as a large, reliable company. And, by using a live operator answering service, you will capture more leads. Many callers are reluctant to leave messages with a machine. Callers who are looking for immediate assistance will be able to speak to a person and receive an answer the moment they call your office. When callers are greeted by a live voice, they are almost 5 times more likely to leave a message then with voicemail. An answering service can truly benefit any business.


In addition to lead capture, an answering service increases customer retention by improving customer relations. Through increased customer communication, your business will grow because you will be offering your customers 24/7/365 access to your office. If your customers have problems that require immediate attention, you will be notified asap the nature of the problem and the callers information. This means your customers will have peace of mind knowing that whatever time, day or night, they will be able to reach you in case of an emergency. Excellent customer service means repeat business and return customers. This is another benefit of using a live answering service.


If you still enjoy the idea of having a voicemail box and don't want to pay for a full live operator answering service, you can use the two in tandem with each other. By giving your callers the option to speak with an operator or leave a message, you are saving money on operator minutes while still offering great customer service. Many times, if you use both voicemail with live service, your answering service bills are usually cut in half. If you currently have a service and are not sure if they offer this option, the industry term is operator revert or auto-attendant.


Having a live operator answer your telephone calls is a smart choice for businesses. It is one of the best investments your business can make as it will help your business grow, increase sales, and improve customer service and customer retention. Your business hours are increased from 8 hours a day to 24 hours a day without having to be in the office or by the phone for the extended hours. With a small monthly expense, your business will grow.

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San Diego California Answering Service: San Diego County, 619, 858, 760, 442 Area Code.